Contact The Door Boys in Swansea

Frequently asked questions

MEASURING & FITTING

How do I know where to position the hinges on my door?

If the door frame already has hinges cut out, you can use these as a guide. If you need to measure for new hinge placements, we recommend positioning them at the top, middle and bottom of the door.

How many hinges do I need for my door?

For all of our internal doors, fire doors and external doors we recommend using 3 good quality ball bearing hinges. These are supplied with majority of our handle packs.

How do I install my handles?

For optimal results, we recommend employing the services of a skilled trade professional or a competent DIY enthusiast to handle the installation.

 

How tall is a bedroom door?

Door heights can vary based on factors such as local building codes, construction practices, and personal preferences. Standard internal door heights are 1981mm (78”), 2032mm (80”) and 2040mm.

 

What side is the lock block on?

For the majority of our door range, latches and locks can be fitted on either side of the door leaf. Typically, lock blocks are only used for hollow core doors, indicated by a printed ‘Lock’ symbol on one side of the top edge of the door. This symbol serves as a guide to indicate the appropriate side for installing the latch or lock. If no lock symbol is visible, you have the flexibility to install your latch or lock on either side of the door.

 

Do I need to buy door handles and hinges?

It may be possible to recycle your current door hardware if it complements the design of your new doors. Should you wish to also refresh your hardware, we offer a wide selection of both interior and exterior door hardware options which can enhance the overall look of your doors.

How do I fit a door?

For optimal results, we recommend employing the services of a skilled trade professional or a competent DIY enthusiast to handle the installation of your doors.

PAINTING & MAINTENANCE

Where can I get the correct paint from?

We recommend sourcing a local paint specialist who can match to your door’s specific requirements.

Do I have to finish my primed or unfinished door?

All white primed or unfinished doors require finishing prior to installation with an appropriate finishing product.

 

Can I paint my external door?

All of our external doors can be painted with oil/solvent based paints.

What treatment should I use on my external door?

We would recommend Sikkens Cetol Filter 7, although other products can be used as long as they have similar properties, being solvent based and microporous. We don’t recommend the use of any water based products, as either base or top coats. If a water based product is used, your door will not be covered by our 10 year guarantee.

What treatment should I use on my internal door?

Treatment can vary depending on the material used for the face of the door. We do not recommend the use of certain oils such as Danish Oil, Teak Oil, Yacht Varnish, Linseed Oil or similar on any of our internal doors. If you trim the edge of your pre-finished oak doors, you will need to treat them with the same Hardwax oil.

 

PRODUCTS & FEATURES

How are LPD external doors constructed?

All of our external doors are constructed with a solid engineered timber core.

What is Blonde Oak?

Blonde oak is an American white oak veneer which has been finished with a tinted oil to give the oak a lighter appearance compared to our other pre-finished oak doors.

Do I need a fire door for a loft conversion?

Building regulations state that you must install fire doors when converting your roof space. Fire doors and partitions play a critical role in ensuring the safety of occupants during emergencies, particularly in protecting stairways as essential escape routes. In this instance, all doors throughout your property would need to be changed to fire doors to protect a safe route from the loft space, to a suitable exit from the property.

How are LPD interior doors constructed?

Most LPD Doors are constructed with a solid engineered core, although we do also stock both semi-solid core and hollow core doors.

SALES & SUPPORT

What do I do if my door is damaged?

We kindly request that you notify us of any damaged goods within 72 hours from the point of delivery. If you encounter any issues with your doors, it is important to report them to the stockist from whom you purchased the doors within this 72 hour timeframe after receiving the goods.

What is the warranty on LPD doors?

LPD offer an extensive 10 year warranty across the majority of our internal and external door ranges.